Shipping Policy
At Ambi Home, we take great care in preparing, packing and dispatching every order. We work with trusted courier partners to ensure your products reach you safely and as quickly as possible.
Delivery Time
Orders within India are generally dispatched and delivered within 1–10 business days.
For overseas orders, dispatch and delivery generally take 7–28 business days, depending on the destination, customs clearance and the courier service.
While we always do our best to meet these timelines, rare delays may occur due to unforeseen circumstances, courier delays, weather conditions, customs clearance or other factors beyond our control.
Production Time for Out-of-Stock Products
If a product is not currently in stock and needs to be produced, it may take up to 4-6 weeks for production. We will notify you separately if this applies to your order and will keep you updated regarding the expected production and dispatch timeline.
Shipping Charges
Shipping charges are calculated based on the actual weight or volumetric weight of the shipment, whichever is higher, as applicable to the courier service and destination.
Order Updates
You will receive email/SMS notifications regarding your order confirmation, dispatch and estimated delivery.
Please make sure that you provide a correct and active email address and phone number while placing your order so that we and our delivery partners can contact you when required.
Courier Services
We use third-party courier and logistics partners for deliveries.
Since the final delivery is handled by these partners, we cannot guarantee a specific delivery date or time. We request you to kindly answer calls from our delivery partners and cooperate with them to facilitate a smooth delivery.
Customs & Import Duties
For international orders, any customs duty, import tax, clearance charge or other charges imposed by the destination country’s customs authorities are the responsibility of the customer.
If the customer refuses to pay the applicable customs or import charges and the shipment is subsequently returned, abandoned or confiscated, no refund will be issued and the parcel will not be reshipped.
Customer Responsibility
Please ensure that your:
- Shipping address is complete and accurate.
- Phone number is correct and reachable.
- Email address is correct and active.
Ambi Home cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided at the time of placing the order.
Important Note
We make every effort to ensure that your order is processed, packed and dispatched with care. Delivery timelines are estimates and may vary depending on the destination, courier operations, production requirements, customs procedures and circumstances beyond our control.
Ambi Home
314, ‘Sagarika’, 7th Main, 14B Cross, HSR Sector 6
Bengaluru – 560102 India
For any queries:
diya@ambihome.in
Jurisdiction:
All disputes shall be subject to the jurisdiction of the courts in Bengaluru, India.